You’ve had a WHOOPS. Now what?
It isn’t business as usual – you can’t put the genie back in the bottle. You must quickly deal with the public issues and then fix the problems that caused the challenges. That requires a broad, holistic view of the organization and the leadership discipline and courage to chart the course forward and make the critical changes needed.
Most institutions never recover. But that doesn’t need to be you. Learn how to leverage crises and transform your institution to a trust-based high-performing institution.
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