Code of Ethics
All consultants representing The Change Leader, Inc. pledge in writing to abide by the IMC USA Code of Ethics, the text of which follows below:
As the professional association and certifying body for management consultants in the United States, IMC USA requires adherence to its Code of Ethics as a condition of membership and certification. The standards of conduct set forth in the Institute’s Code provide basic principles in the ethical practice of management consulting. The purpose of this Code is to help IMC USA members maintain their professionalism and adhere to high ethical standards in the conduct of providing services to clients and in their dealings with their colleagues and the public. The individual judgment of Members is required to apply these principles. Members are liable to disciplinary action under the IMC USA Rules of Procedure for Enforcement of this Code if their conduct is found by the IMC USA Ethics Committee to be in violation of the Code or to bring discredit to the profession or to IMC USA.
Our Commitment to Our Clients
- We will serve our clients with integrity, competence, independence, objectivity, and professionalism.
- We will mutually establish with our clients’ realistic expectations of the benefits and results of our services.
- We will only accept assignments for which we possess the requisite experience and competence to perform and will only assign staff or engage colleagues with the knowledge and expertise needed to serve our clients effectively.
- Before accepting any engagement, we will ensure that we have worked with our clients to establish a mutual understanding of the objectives, scope, work plan, and fee arrangements.
- We will treat appropriately all confidential client information that is not public knowledge, take reasonable steps to prevent it from access by unauthorized people, and will not take advantage of proprietary or privileged information, either for use by ourselves, the client’s firm, or another client, without the client’s permission.
- We will avoid conflicts of interest or the appearance of such and will immediately disclose to the client circumstances or interests that we believe may influence our judgment or objectivity.
- We will offer to withdraw from a consulting assignment when we believe our objectivity or integrity may be impaired.
- We will refrain from inviting an employee of an active or inactive client to consider alternative employment without prior discussion with the client.
Our Commitment to Fiscal Integrity
- We will agree in advance with a client on the basis for fees and expenses and will charge fees that are reasonable and commensurate with the services delivered and the responsibility accepted.
- We will not accept commissions, remuneration, or other benefits from a third party in connection with the recommendations to a client without that client’s prior knowledge and consent, and we will disclose in advance any financial interests in goods or services that form part of such recommendations.
Our Commitment to the Public and the Profession
- If within the scope of our engagement, we will report to appropriate authorities within or external to the client organization any occurrences of malfeasance, dangerous behavior, or illegal activities.
- We will respect the rights of consulting colleagues and consulting firms and will not use their proprietary information or methodologies without permission.
- We will represent the profession with integrity and professionalism in our relations with our clients, colleagues, and the general public.
- We will not advertise our services in a deceptive manner nor misrepresent or denigrate individual consulting practitioners, consulting firms, or the consulting profession.
- If we perceive a violation of the Code, we will report it to the Institute of Management Consultants USA and will promote adherence to the Code by other member consultants working on our behalf.
Adapted with permission from the Institute of Management Consultants USA Code of Ethics