Transforming Higher Education Institutions

Partner with The Change Leader and learn how to thrive in the new normal



We Help Solve Your Biggest Challenges

The new normal demands new solutions.  Putting old wine in a new bottle doesn’t work.

We know higher education – we’ve been involved with it for 50+ years – but the issues that higher ed institutions face aren’t unique.  That why our experience from multiple institutions allow us to solve higher ed’s thorniest issues – expertise that has added over $500 million to organizations’ bottom lines.

Our holistic approach positions your institution to thrive in the new normal instead of struggling to solve your challenges.  Our strategic planning services build a broad-based shared vision for your path forward.  Our change management expertise aligns your strategies, structures, and processes, and leverages the broad-based shared vision to eliminate resistance to change. Our leadership capacity building helps you build the leaders you need to implement critical changes.  Our governance transformation services enable you to drive change throughout the organization.

All without sacrificing your institution’s history and values.

You have a choice: Continue to struggle or thrive in the new normal.  What will it be?




Chart your course
to growth and
financial success



Align your strategies,
structure, and processes
to ensure successful change



Implement the changes
you critically need

without resistance to change


“Without reservation, I give Dr. McNaughton’s services my highest recommendation. He is well-versed in the nuances of higher education and the accreditation environment, his approach is practical, focused and results-driven. He speaks his truth in an unvarnished, direct and candid manor that stimulates action and results.’”

Todd Wieland
Accreditation Liaison Officer
LIGS University

“My people and I found your suggestions for improvement to be insightful, and your recommendations both creative and spot-on accurate….Your understanding of the accreditation process we are going through enabled us to be proactive in meeting the requirements as set down by WSCUC.”

Bill Reed, PhD
Board Chair, LIGS University

[You] bring that ultimate combination of the best in consumer brand thinking and critical higher ed experience to clients. [You are] simply the type of person you want to work with and spend time with. If you’re working in higher ed you [should] find a way to work with [them].

Peter Zollo,
Cofounder at Collaborata

[You] draw upon [your] rich background to build high-level marketing plans, and I have been nothing short of amazed at [your] ability to understand, articulate and resolve high-stakes organizational issues.

Lana Poole,
Vice President and Chief Communications Officer,
Westminster College

“Dr. Drumm McNaughton is a rare change leader of the 21st century and advisor who not only walks his talk but also delivers as promised. He is vast in his content areas and brings diverse and insightful perspectives to his clients. He inspired me and my colleagues to think outside the box, invest our time, and [he] delivers products that are second to none with passion and highest level of ethics and professionalism.”

Theodore (Ted) Okendu, PhD,
Director of Youth Development & Leadership,
Ventura County Community College District

“[You] have the rare ability to stimulate an intensive examination of [your] client’s hopes and aspirations without inserting your own solutions. TCL’s guidance and encouragement throughout this process have been a major contribution to the quality of our Strategic Plan as well as implementation. I would strongly recommend any organization use them to guide their process. You truly know how to ’make visions take flight.’”

Ken Hugins—Treasurer,
City of Escondido / President,
Hugins & Associates,
CPA/Financial Advisors

“Your final report contained both a thorough analysis of our concerns and solid recommendations for developing more coherence in our programs and instruction. Inspired by your positive attitude, we believe that we can implement your suggestions successfully and quickly.”  “I am impressed with your skills and abilities, and look forward to further assistance from you in making the changes we have long needed.”

Richard Alonzo,
Local District 4,
Los Angeles Unified School District

“You inspired us to become better. . . .Your ability to easily create trust and rapport helped you to get the root of the issues . . . you gave us invaluable recommendations which we can put into effect to improve performance while reducing costs. . . .You understood the political climate in which we operate, and were sensitive to that in your recommendations and working with people.”

Ronni Ephraim, Ed.D.
Chief Instructional Officer
Los Angeles Unified School District


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Discover Your Institutions’s Capacity for Change